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The Complete Radiology Platform

AI-Powered Intelligence

Royal Intelligence Suite with MJ

Patient Engagement

Royal Kiosks® overview

Scheduling

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Revenue & Billing

Combined view ofRoyalPay + Royal Revenue™

Workflow & Operations

High-level view of RoyalCare™

Provider Engagement

Provider Engagement

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Built for What's Next

Meet MJ. The AI Built for Radiology.

Not generic AI adapted for healthcare. Purpose-built intelligence that eliminates the manual work slowing your practice down, from the first phone call to the final claim.

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MJ Capabilities

One Intelligence Layer. Every Workflow. Endless Possibilities.

MJ is more than a chatbot. It's Royal's AI suite, bringing together specialized agents that work across scheduling, patient engagement, operations, analytics, and revenue cycle workflows. Built directly into the Royal platform, MJ helps automate repetitive tasks, surface insights, and support teams throughout the imaging journey.

When MJ knows something anywhere, it knows it everywhere, eliminating redundant work and ensuring seamless coordination across every touchpoint.

24/7 Patient Communications & Scheduling

MJ Voice+ handles appointment scheduling, screening questions, confirmations, and patient inquiries around the clock, in natural language. Your staff gets their time back for the high-touch moments that matter most.

One practice reduced their Monday call abandon rate from 25% to 7% after implementation.

Intelligent Document Processing

MJ Lens+ reads orders instantly, even handwritten ones, and extracts data automatically into your system. One imaging center had 4,000 PDF orders sitting in a folder, each one requiring manual data entry. That folder is empty now. What took weeks takes minutes.

Automated Follow-Up Coordination

1 in 2 radiology patients never complete recommended follow-up imaging. MJ Care+ changes that by automatically identifying care gaps, coordinating follow-ups, and keeping patients on track without adding to your team's workload.

Analytics On Demand

Ask MJ Smart+ a question in plain language: "What's my no-show rate for MRI this month?" and get an answer in seconds. No dashboard hunting. No report building. No waiting on IT.

Revenue Intelligence

MJ Code+ validates coding accuracy before claims leave your system, applying ICD-10 requirements and payer-specific rules in real time. Mj catches errors before they become denials and protects your revenue from day one.

THE HIDDEN COST OF MANUAL WORKFLOWS

Most imaging centers are managing 10 to 15 separate systems just to complete a single patient exam. Staff fills the gaps manually. Order data gets re-entered, and errors slip through. Claims get denied. Calls go unanswered after hours.

And underneath all of it, 1 in 2 radiology patients never complete recommended follow-up imaging. Not because they don't need it. Because no one closed the loop.

MJ was built to close every one of those gaps.

The Intelligence Behind Your Entire Platform

MJ isn't a standalone tool bolted onto your workflow. It's the intelligent backbone of the Royal platform, connecting scheduling, patient engagement, clinical operations, and revenue cycle into one continuously learning system.

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The Methodology
Behind MJ

Royal was built on straight-through processing: the principle that a patient encounter should flow from scheduling to payment without anyone touching it twice. That foundation didn’t change. MJ deepens it, bringing intelligence directly into every step so work moves faster, stays consistent, and no information gets lost along the way.

7%
25% > 7% Monday Call Abandon Rate 
MJ Voice+ 
4,000+
Documents Processed Automatically 
MJ Lens+
25%
Revenue Leakage Captured
MJ Care+

Whitepaper

Closing the Follow-Up Gap in Radiology

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How leading practices are using AI to improve patient outcomes and capture lost revenue. 

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See What MJ Delivers

Our Monday abandon rate used to hit 25%. With MJ Voice+ handling calls, we've dropped that to 6%, maybe 8% on the busiest days. That's a massive improvement for patient experience."

Director

Service Center, California

Partnering with Royal allows us to scale confidently and efficiently to meet the evolving demands of our markets. We are thrilled to have a single vendor capable of delivering such comprehensive functionality.

Regional Vice President of Operations

Multi-State Outpatient Imaging Association

From the point of receiving the order all the way through taking care of the patient, it's one jacket, it's one record. Whether it's our scheduling team or our clinical team or our revenue cycle team, they're looking at the same data.

COO/CIO

Outpatient Imaging Network, Colorado

Royal was instrumental in helping us solve the problems created by rising deductibles and co-pays. We can now easily notify patients in advance how much they are going to owe.

COO

Outpatient Diagnostic Imaging Center Network

The patient has all of the questions there at their fingertips so they know what's going to be asked of them before they ever walk in the door.

AVP Operations

National Outpatient Imaging Group

See MJ in Action

Every MJ product has a story. The best way to understand what it does for your practice is to see it working in one that looks like yours.

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  • HITRUST Certified
  • SOC 2 Type II Certified
  • ONC Certified 

Royal Health Inc is a leading provider of software and services in Radiology. Royal's suite of solutions focuses on patient, provider, operational, and financial workflows that optimize engagement in all areas of patient care and practice management. 

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