In our blog posts, we’ve touched on a number of ways that your practice can use technology to enhance your workflow and improve patient engagement – but where are you supposed to start? In order to plan for the future state of your workflow, you need to begin by defining the current state.
“The Three Ps” – Best Practices for Assessing Your Patient Workflow
Tags: Patient Engagement
How to Improve Patient Engagement with Effective Patient Notifications
“No-shows.” They’re the bane of every healthcare practice. Although the rates may be negligible in high-volume, high-demand clinics, a typical practice may experience a 5-10% no-show rate – and no-shows can make up as much as 50% of the daily schedule in some specialty settings.
In such a situation, the impact on a practice’s bottom line can be staggering.
Tags: Patient Engagement
Opportunities for Patient Engagement During On-Site Registration & Patient Exam
As we continue to explore opportunities to improve patient engagement at various points in the workflow, let’s consider the patient’s actual experience at your office or facility.
Tags: Patient Engagement
Engaging Patients Throughout the Eligibility, Estimation, and Payments Processes
So far, we’ve considered how patient engagement can be enhanced by improving your workflows for scheduling, pre-registration, and access to results.
But what about the patient eligibility and patient payments processes?
Tags: Patient Engagement
Patient Engagement Workflows: Scheduling, Pre-Registration & Results Access
In a recent blog post about patient engagement, we told you that patient portals are not the answer to the patient engagement problem.
Still true – but they are an important component of a well thought out engagement strategy that also includes patient workflow kiosks, patient payments, and patient notifications.
Tags: Patient Engagement
Patient Engagement Strategy - Why Patient Portals Fail At Patient Engagement
Many practices think implementing a patient portal is all they need to do to improve patient workflows or patient engagement, but you end up with a failed patient engagement strategy and confusion on how everything went wrong.
After all, your legacy technology vendor said all you needed was a patient portal to drive your patient engagement strategy, right?
Tags: Patient Engagement
Patient Engagement - Make Technology Work For You
“Patient engagement.” In healthcare, we use this term constantly – but what does it really mean for your patients and your practice?
Tags: Patient Engagement