Radiology Ltd has taken patient and provider engagement to the next level by deploying Royal Enterprise Care™, a complete application stack designed to engage the patient and provider throughout the entire radiology workflow. The web-based platform streamlines ordering, medical records, scheduling, check-in, scan, read and report distribution workflows, ensuring that information captured at any point in the workflow is retained and disseminated across the care stream.
Information captured from the referrer’s order and the patient portal during scheduling & pre-registration, propagates to the check-in and clinical workflows resulting in a reduced check-in and wait times. Patients can self-schedule most exam types, regardless of complexity, a frontier in self-scheduling not otherwise available with other software on the market. Ordering providers receive status updates throughout the progression of the exam enhancing visibility and communication. The staff enjoy a paperless workflow that drives attention toward the patient care through elimination of administrative processing work. Alongside immeasurable value to the patient’s care, the outcome is a highly efficient clinic that can handle an increase in business safely.
“Radiology Ltd. has been adding pieces of the Royal solution for a decade and with the addition of Royal Enterprise Care we have now completed the care continuum in a single system. This accomplishment required more than seven separate systems prior to Royal. With the advanced decision tree that Radiology Ltd. and Royal built together, we have significantly shortened the time necessary to get the right patient scheduled with the right exam, and at the right location. Because of this innovation patients now have the option of truly scheduling their own exam electronically without ever calling into our scheduling department or getting a call back. Even after many years of working with Royal, they continue to be a trusted technology partner. Royal is there to make sure our business is protected.” says Ron Cornett Director of Information Technology at Radiology Ltd, a division of US Radiology Specialists.
“Enterprise Care Management from Royal offers a suite of complimentary functionality that is allowing Radiology Ltd to maximize its technology pathway and vision to improve patient access, improve collections, offer premium referring physician services, and address long standing inefficiencies in scheduling and medical records workflows. We worked closely with Radiology Ltd. to carefully craft a solution that realizes improved quality of care and efficiency gains in every aspect of the value stream, helping them maintain their visionary leadership position as the premier radiology group in Pima County, Arizona.” says Peter Nassif, Chief Executive at Royal Health, Inc.