Increased patient engagement|
Streamlined registration | Self-Scheduling | Transparent payment processes
Enhanced referring provider engagement | Robust interoperability | Complete clinical decision support | User-friendly Order Management Solutions
Getting the right information to the right person, at the right time, utilizing automated and highly accurate workflow solutions designed to optimize patient and provider engagement through every step of the imaging lifecycle.
95% patient utilization of self-service registration
Patient check-in time
75% reduction in patient check-in time - from an average of 20 minutes to 5 minutes
Automated data transfer
100% automated data transfer to existing systems
3x to 5x increase in pre-service and time-of-service collections
33% reduction in patient no-shows
Completed exam rate
95% completed exam rate when patients pre-register
A complete suite of self-service workflows designed to engage the patient throughout the entire Radiology lifecycle. Transform the patient experience, improve care, accelerate revenue and address long standing inefficiencies in screening, scheduling and technologist workflows with Royal's patient engagement solutions.
Provider Engagement Workflows
Provide the flexibility and transparency referring physicians desire, beginning with order submission and self-scheduling of exams through final results and images. Royal's provider engagement solutions save time and resources for every stakeholder in the healthcare transaction while increasing provider loyalty.
How Information Moves
Straight Through Processing in Healthcare
Straight through processing in healthcare is enabled when every part of the customer journey is managed with real-time, self-service automation. Designed to engage the patient and the provider throughout the entire radiology workflow, Royal delivers straight through processing workflows to Imaging, achieving the true promise of self-service.
Learn how Royal achieves 20% bottom line improvements.
"Our goal is to have 90% of our patients, that are scheduled, actually scanned and that involves a tremendous need to engage with patients, to remind them of appointments, to give them prep instructions… Royal Alerts is helping us do that by automating the process."
Director of Enterprise Technology
Imaging Healthcare Specialists
"Handing [patients] the iPad and having all the information captured in one place is fantastic. We don’t want to run the risk of losing paper…feeling like something’s not legible. The fact that it transfers into the tech portal, into one singular database makes it that much easier for us."
Business Development - MBB Radiology.
"Utilizing technology via a kiosk the way that an ATM would work or the way any device at an airport would work to request funds from patients is going to greatly increase our ability to ensure that we're getting every dollar that is owed to us up front."
CEO - Reston Radiology Consultants
Straight-Through Processing in the Patient Experience.
Straight-through processing (STP) has it's origins in the financial industry. STP allows patients to self-serve their healthcare just as they do their banking experience. Designed to engage the patient throughout the entire radiology workflow.
We want to help your practice eliminate waste, optimize workflows and reimagine the patient and provider experience, all while boosting your bottom line.