If you’ve worked in radiology long enough, you’re fully aware that a large percentage of your admin time is spent on scheduling.
That’s not on you. That is likely due to your tech.
Old school scheduling systems are prone to errors and delays, failing to meet the needs of modern patients. At some point, even the smartest workarounds can’t pick up the slack, with mounting inefficiencies increasing patient wait times and overworking administrative teams.
If only the phone would stop ringing …
Fortunately, self-scheduling tools can turn traditional appointment booking on its head. Discover how to streamline administrative workflows and empower patients to take control of their appointments with self-scheduling technology.
Empowering Patients with Self-Scheduling Tools
Calling the office, navigating the phone menu, and coordinating with the nurse’s station to schedule an appointment can be time-consuming and frustrating. But when you give patients the power to schedule their own appointments, it alleviates bottlenecks and improves their overall experience.
Which would you rather do: Call the office and wait on hold, or log into a provider app to choose the best date and time? The choice is clear, as self-scheduling tools give patients what they need in an instant.
Self-scheduling tools:
- Expedite appointments when patients book online and sidestep long waits on the phone.
- Decrease no-shows, as automated confirmations and reminders reinforce upcoming appointments.
- Minimize back-and-forth communication when patients take advantage of direct scheduling.
- Drive satisfaction and retention with better patient accessibility that meets them on their terms.
How Automation Cuts Inefficiencies for Admin Teams
So, self-scheduling tools give patients more options to get their appointments on the books, but how do they benefit administrative teams? Notably, these tools provide an update over the legacy systems and processes that often leave these teams feeling like they’re treading water.
Software automation streamlines scheduling processes and reduces administrative tasks to make life easier in your radiology practice. Here’s what this could look like:
No Manual Data Entry
Automated self-scheduling tools pull patient information together, syncing with the electronic medical record (EMR) and eliminating the need for manual data entry. Improve your data accuracy and mitigate human error with advanced technology.
Streamlined Workflows
Keep your staff focused on care—not paperwork. Tech-enabled workflows improve your processes so clinicians can focus on higher-value tasks, such as patient care and follow-up coordination.
Interoperability with RIS and EMR
Keep information organized and readily available. When self-scheduling tools seamlessly integrate with existing radiology information system (RIS) and EMR platforms, your practice can better ensure data consistency.
Better Appointment Management
Stop juggling phone calls or manning busy phone lines. Improve appointment management and simplify patient-provider communication with automated confirmations and messages.
Enhancing Patient Satisfaction with Self-Scheduling Tools
Radiology appointments can be anxiety-provoking on their own, with research showing that up to half of imaging patients experience elevated anxiety before their scan.
Scheduling shouldn’t add another layer of concern.
Transform the patient experience with effective scheduling solutions. Advanced tools—like those available from Royal Health—turn heads by:
- Offering user-friendly scheduling interfaces for greater accessibility.- Respecting patient time through reduced wait times.
- Providing transparency to foster patient trust and loyalty.
- Decreasing no-shows through positive scheduling experiences.
Watch how Royal Health makes healthcare simpler, faster, and less stressful—starting with scheduling—by watching this quick 40-second video.
What Makes Royal Health’s Self-Scheduling Tools Stand Out?
In a nutshell, Royal’s self-scheduling tools treat your patients like royalty.
Here’s just one example: Our solutions empower patients to book the right exam at the right time by leveraging a proprietary algorithm that increases schedule-to-scan rates by 25 percent and reduces no-shows.
Improve wait times, boost patient engagement, and foster operational efficiency. Royal’s customizable self-scheduling tools answer your practice’s specific needs. Here’s just a glimpse at how we do it:
- Cloud-native infrastructure seamlessly integrates with your RIS, EMR, and other platforms.
- Automation capabilities reduce administrative burden and eliminate scheduling errors.
- Security features safeguard protected health information (PHI) and ensure HIPAA compliance.
Move Forward with Efficient Radiology Scheduling
Streamlining scheduling goes beyond staffing the phone lines—it gives patients the freedom to pursue care on their terms. Self-scheduling tools improve the patient experience while creating operational efficiencies for your practice. Get the edge you need to move forward and thrive.
See how Royal can transform your workflow. Reach out to learn more about the perks of getting automated.
